Tech Tip #32

Consistent Report Subscription Notifications with Org-Wide Email

Ensure consistent email communications and enhance security by designating one organisation-wide email address to send all report subscription notifications. Previously, these emails originated from the email address of the creator of the report subscription.

Key Features:

  • Standardise the sender email address for all report subscriptions.
  • Reduce the risk of email spoofing and improve recipient trust.
  • Simplify email management for report notifications.

How To Use It:

1. From Setup, in the Quick Find box, enter Reports, and select Reports and Dashboards Settings.

2. Select Enable Org-Wide Email Address for Report Subscription.

3. Choose the desired organisation-wide email address from the dropdown list.

Note: You can configure organisation-wide email addresses in the Organisation-Wide Addresses page in Setup.

Available in: Lightning Experience in Essentials, Professional, Enterprise, Performance, Unlimited, and Developer editions.

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