In 2026, operational excellence will be defined by how effectively organisations manage time, capacity, and customer commitments. Join this executive briefing to explore a proven Agentforce use case already delivering up to 45% AI-driven case deflection across booking, delivery, shipment, and service appointment workflows.
See how intelligent agents reduce operational friction by handling scheduling changes and customer queries in real time – freeing teams from manual coordination while improving reliability, speed, and customer experience. This session highlights how a single, scalable approach can deliver measurable efficiency gains without complex, industry-specific solutions.
Designed for senior leaders focused on growth, resilience, and cost optimisation, this webinar offers a practical view of how Agentforce can help modernise scheduling operations and support enterprise-scale transformation in the year ahead.
What you’ll learn:
How to get started with a scalable Agentforce scheduling agent
How Agentforce agents automate bookings, changes, and confirmations end-to-end
Why this scheduling use case works across industries
The operational and customer experience benefits of agent-driven scheduling