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          DPD Ireland achieve holistic customer view with Performa IT 
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Scale your business, not your overheads, with Agentforce

While you take care of your team, we train, develop, and manage your digital agents so that you can win more customers, cut costs, and grow your business.

Learn more about Agentforce

Don’t let Salesforce become a maze without a map

Book a complimentary Action Plan Workshop to pinpoint your goals, challenges and requirements. Together, we will craft a plan to grow your business with Salesforce.

Schedule your free consultation

Where to start with your digital workforce?
We’ve got you covered

Onboarding a digital, or AI, employee takes time, training and testing, much like your typical new starter! Team up with the leading partner for Salesforce AI to scale at speed.

Learn more about Digital Workforce

Your journey, simplified

From roadmap to results, our process is built for clarity. Explore the five phases of how we work.

Action plan

Let’s start with a free workshop to align your business goals with Salesforce’s capabilities. Together, we’ll map out a strategy for growth, whether it’s AI integration, process automation, or industry-specific solutions.

Scope

Our team will deep-dive into your systems, challenges and objectives to assess your current Salesforce setup. We’ll scope the gaps, identify quick wins, and shape a roadmap tailored to your business priorities.

Deliver

Our certified consultants and developers bring the strategy to life — with scalable architecture, user-first design, and industry best practices at the core. From MVP to enterprise-ready solutions, we move quickly and communicate clearly.

Adopt

We ensure your teams are confident and capable with tailored roll-out plans, training, interactive demos, and embedded enablement. Whether it’s your salespeople, service agents or execs – we empower users to adopt and embrace the change.

Support

From flexible on-demand help to fully managed services, we’re here to support your growth long after go-live. Bug fixes, enhancements, new features – our UK-based support team is just a message away.

45% case deflection with Salesforce AI

“We want to ensure that our human agents are used in exactly the right places, as travel is a uniquely human experience”

Kate Donaghy, Head of Business, Secret Escapes

Read the story

35% Time Savings: 5 Million Cases per Year

“Salesforce keeps our business running. Over the eight years we’ve built some really exciting things together, and it’s always been collaborative – a true partnership.”

Adam Hooper, Head of Central Platforms, DPD UK

View the story

Trusted by global brands

So, what’s the plan?

Implementation

Quality Salesforce Quick-Starts and Implementations.

Learn more

Projects

Custom, strategic development and integration for your Salesforce instance.

Learn more

Support

Unlimited, Contracted and Managed Services – 24/7 available.

Explore support

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Performa Resources

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  • Knowledge Hub

    If Agentforce Is So Easy to Use, Then Why Do I Need a Partner?

    Lauren Tovey

    •

    05/05/2025

    “If setting up an AI agent with Agentforce is as simple as Salesforce advertises – why don’t we just handle…

    Learn More

    If Agentforce Is So Easy to Use, Then Why Do I Need a Partner?
  • Knowledge Hub
    Agentforce: A Guide to Onboarding Your Digital Employee
    Performa IT Team

    •

    05/05/2025
    Learn more: Agentforce: A Guide to Onboarding Your Digital Employee
  • Knowledge Hub
    Hiring a Digital Workforce: Which Agent Should I Employ?
    Performa IT Team

    •

    05/05/2025
    Learn more: Hiring a Digital Workforce: Which Agent Should I Employ?
  • Knowledge Hub
    How to Manage Your Digital Employees: The Agent Performance Review Programme
    Performa IT Team

    •

    05/05/2025
    Learn more: How to Manage Your Digital Employees: The Agent Performance Review Programme

Start your journey with Performa

Book a complimentary Action Plan Workshop to pinpoint your goals, challenges, and use cases. Together, we’ll craft a strategic roadmap to grow your business with Salesforce.

Schedule Your Free Consultation

Why work with Performa?

We’re not just here to manage Salesforce. We’re your team behind the scenes, making it work smarter for you.

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Tel: 0117 230 2390

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