Create connected, personalised
digital experiences.
Whether you’re engaging customers, partners, or members – Experience Cloud helps you launch branded portals, communities, and sites that are secure, scalable, and fully integrated with your Salesforce implementation.

Frequently asked questions
What is Salesforce Experience Cloud used for?
Experience Cloud is used to create branded portals, websites, communities, and digital hubs where customers, partners, or employees can engage with your business in a more self-service and streamlined way.
How is Experience Cloud different from a regular website?
Unlike a traditional website, Experience Cloud integrates directly with your Salesforce CRM. This means real-time access to data, automation, personalisation, and secure, role-based content – all built within a no-code/low-code environment.
Can Experience Cloud be customised to match our brand?
Absolutely. With Experience Builder, you can fully customise the look and feel of your site to match your brand guidelines – from layout and colours to typography and components.
Who are Experience Cloud portals designed for?
Experience Cloud is flexible enough to support multiple audiences – customers, employees, partners, suppliers, and members. You can even build different portals for each group with tailored content and permissions.
Is Experience Cloud secure?
Yes. Experience Cloud inherits Salesforce’s robust security model, including user authentication, encryption, and role-based access control, ensuring that each user only sees what they’re meant to see.
Can I integrate third-party apps into Experience Cloud?
Yes. You can connect tools like document signing, eCommerce platforms, payment gateways, chat, and analytics tools using Salesforce’s AppExchange or custom development.
How long does it take to launch an Experience Cloud site?
Timelines vary based on complexity, but with Performa’s agile delivery model, simple portals can go live in a matter of weeks. For more complex ecosystems with deep integrations and design, we’ll guide you through a phased roll-out to meet your goals.