Discover how DPD UK transformed their award-winning call centre with Salesforce, in partnership with Performa.
In this case study, learn how the project paid for itself in just 6-7 months, reduced average handling time by over 35% across 5 million cases a year, and exceeded cost-saving expectations by over 500%.
Hear from Adam Hooper, Head of Central Platforms at DPD UK, on their partnership with Performa:
“Salesforce keeps our business running. Over the eight years we’ve built some really exciting things together, and it’s always been collaborative – a true partnership.”
Real results. Real partnership.
Powered by Performa and Salesforce.