Performa supports award-winning luxury travel company as they take the plunge into the AI era, implementing Data Cloud and the first EMEA deployment of Agentforce to support customers with five key use cases. The result? A 45% case deflection rate of standard requests and queries, exceeding their original goal by 125%.
“[Performa] were very good at asking the right questions at the right time. They have shorter lead times for project delivery than larger, more bureaucratic consultancies.” Kate Donaghy, Head of Business Technology at Secret Escapes.
🚀 Real results. Real partnership.
🔧 Powered by Performa and Salesforce.
🏆 The First Agentforce deployment in EMEA