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          DPD Ireland achieve holistic customer view with Performa
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Resources › Page 4

Resources

Knowledge Hub

Explore practical guides, insights, and how-to resources to get more from Salesforce and the Performa IT toolkit.

  • Knowledge Hub, Resources

    Strategy, Adoption, Empathy. Recapping the Themes of World Tour 2026

    07/07/2026
    Learn more: Strategy, Adoption, Empathy. Recapping the Themes of World Tour 2026
  • Knowledge Hub, Resources
    Why We’re Going to Keep Shouting About VOICE
    Lauren Tovey

    •

    07/07/2026
    Learn more: Why We’re Going to Keep Shouting About VOICE
  • Knowledge Hub, Resources
    High Customer Churn? 4 Ways to Tackle It with Salesforce
    James Price

    •

    07/07/2026
    Learn more: High Customer Churn? 4 Ways to Tackle It with Salesforce
  • Knowledge Hub, Resources
    The New (Old) Way Big Brands Are Vying For Attention And What This Means for Saas
    James Price

    •

    07/07/2026
    Learn more: The New (Old) Way Big Brands Are Vying For Attention And What This Means for Saas
Visit our knowledge hub

Case Studies

See how businesses like yours are achieving real results with Performa IT and the Salesforce platform.

  • Case Studies

    Empowering Social Mobility Through Tech Efficiency.

    Performa Team

    •

    14/04/2026
    Learn more: Empowering Social Mobility Through Tech Efficiency.
  • Case Studies
    Acorn Business Finance has grown 200% since implementing Salesforce.
    Lauren Tovey

    •

    04/02/2026
    Learn more: Acorn Business Finance has grown 200% since implementing Salesforce.
  • Case Studies
    Case Study: How Performa’s Managed Services Support and Staff Augmentation have helped DPD shave 60% off their support needs year on year.
    Performa Team

    •

    06/01/2026
    Learn more: Case Study: How Performa’s Managed Services Support and Staff Augmentation have helped DPD shave 60% off their support needs year on year.
  • Case Studies
    Case Study: Secret Escapes Implement Agentforce, Leading Industry With AI
    Performa Team

    •

    01/09/2025
    Learn more: Case Study: Secret Escapes Implement Agentforce, Leading Industry With AI
View all case studies

Pip Tips

Technical Salesforce tips from Performa

  • Developers, Pip Tips

    Pip Tip #58 – Create rich text headings in lightning app builder

    Learn more: Pip Tip #58 – Create rich text headings in lightning app builder
  • Developers, Pip Tips
    Pip Tip #56 – Use blank spaces to align fields on dynamic forms-enabled pages
    Performa Team

    •

    19/05/2025
    Learn more: Pip Tip #56 – Use blank spaces to align fields on dynamic forms-enabled pages
  • Developers, Pip Tips
    Pip Tip #54 – Supercharge your Salesforce flows with reactive screens!
    Performa Team

    •

    19/05/2025
    Learn more: Pip Tip #54 – Supercharge your Salesforce flows with reactive screens!
  • Developers, Pip Tips
    Pip Tip #52 – Format numbers in charts to your liking
    Performa Team

    •

    19/05/2025
    Learn more: Pip Tip #52 – Format numbers in charts to your liking
View all Pip Tips

Webinars

Watch on-demand sessions covering real-life Salesforce use cases, product walkthroughs, and expert Q&As.

  • Webinars
    Agentic Maturity Model: From Readiness to Delivery (part 2)
    26/03/2026
    Watch: Agentic Maturity Model: From Readiness to Delivery (part 2)
  • Webinars
    Smarter Scheduling at Scale: How Agentforce Can Handle Your Bookings, Shipments and Appointments in 2026
    26/03/2026
    Watch: Smarter Scheduling at Scale: How Agentforce Can Handle Your Bookings, Shipments and Appointments in 2026
  • Webinars
    Seamless Service in Luxury Hotels Agentforce for Hospitality
    15/11/2025
    Watch: Seamless Service in Luxury Hotels Agentforce for Hospitality
  • Webinars
    Replay: Sales Cloud: The Basics
    09/06/2025
    Watch: Replay: Sales Cloud: The Basics
  • Webinars
    Replay: Agentforce for Education
    02/05/2025
    Watch: Replay: Agentforce for Education
  • Webinars
    Replay: Agentforce for Energy & Utilities
    01/05/2025
    Watch: Replay: Agentforce for Energy & Utilities
View more webinars

Octopod

Tune in to our original podcast featuring expert chats, client stories, and discussions shaping the Salesforce space.

  • Octopod
    The Octopod | Episode 9 | Leading the Charge: Lessons from the Agentforce pilot
    Performa Team

    •

    30/04/2025
    Listen now: The Octopod | Episode 9 | Leading the Charge: Lessons from the Agentforce pilot
  • Octopod
    The Octopod | Episode 8 | Addressing top business challenges with ActionCoach
    Performa Team

    •

    17/04/2025
    Listen now: The Octopod | Episode 8 | Addressing top business challenges with ActionCoach
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