Tag: ai

  • Pip Tip #48 – Elevate your reporting game!

    Pip Tip #48 – Elevate your reporting game!

    Elevate your reporting game!

    Enhance the user experience by creating personalised reports with dynamic filters.

    Set a dynamic report filter on the user field to tailor results for the running user:

    Simply choose “Use relative value” when filtering on user fields and watch as $USER is automatically populated into the value field!

    The report will show only the Opportunities the viewer has created!

  • Pip Tip #39 – Supercharge your productivity with Salesforce keyboard shortcuts

    Pip Tip #39 – Supercharge your productivity with Salesforce keyboard shortcuts

    Supercharge Your Productivity with Salesforce Keyboard Shortcuts

    Did you know that Salesforce offers a range of time-saving shortcuts to streamline your workflow?

    Here are a few must-know shortcuts to supercharge your productivity:

    • Navigate to Global Search: Press “/” to instantly access the global search bar. No need to navigate through menus – find what you need in a flash!
    • Navigate to the publisher (shortcut: g, then p): This option directs you straight to the publisher when you are in a Case. If there are multiple actions available, you can utilise the Tab and arrow keys for navigation within them.
    • Perform edits (shortcut: e): Easily edit a record with a quick keystroke. When you are in the details tab of a record, press “e” and you will be able to edit the record. (exceptions apply to Knowledge articles, reports, dashboards, etc.)
  • Pip Tip #37 – Did you know you can set up auto emails in Salesforce?

    Pip Tip #37 – Did you know you can set up auto emails in Salesforce?

    Did you know you can set up auto emails in Salesforce?

    Yes, Salesforce can do that too!

    Use a Flow or Process Builder to send emails based on triggers – like a case being closed or an opportunity won.

    Just add the “Send Email” element in Flow or create an Email Alert in Process Builder.

    Quick to set up. Huge time-saver

  • Pip Tip #30 – Einstein for flows

    Pip Tip #30 – Einstein for flows

    Einstein for Flows

    Ever wish building Salesforce Flows was just a little bit quicker? With Einstein for Flows, it is.

    Instead of manually inserting every element, you can now describe what you want your flow to do – for example: “Create a Flow that sends an email when an Opportunity is Closed Won” – and Einstein gets to work, building the basic structure for you.

    This means you can skip the setup and jump straight into customisation – turning ideas into action faster, and saving time for the things that really matter.

  • Pip Tip #28 – View all fields permission

    Pip Tip #28 – View all fields permission

    View All Fields Permission

    Tired of manually updating field-level security every time you add a new field? We’ve got some fantastic news!

    Grant users visibility into ALL fields on an object without breaking a sweat.

    Introducing the new object-level “View All Fields” permission!When you assign this permission, your users will automatically be granted access to all fields, including any new fields created going forward!

    This is a lifesaver for admins handling frequent field additions.

    Available for all standard and custom objects that support field permission.

    Say goodbye to endless permission updates and hello to streamlined administration!

  • Pip Tip #21 – Unleashing new possibilities in Salesforce dashboards!

    Pip Tip #21 – Unleashing new possibilities in Salesforce dashboards!

    Unleashing New Possibilities in Salesforce Dashboards!

    Now, you can take customisation to the next level with custom text and images.

    Personalise your dashboards like never before: Add tailored messages to highlight key metrics.

    Incorporate images to make your data stories more engaging.

    Create dashboards that truly reflect your brand and resonate with your audience.

    Whether you’re designing for teams, clients, or executives, this enhancement lets you go beyond numbers and charts – telling a story that sticks!

    Ready to transform your Salesforce experience? Start exploring today!

  • Pip Tip #23 – The gradual shift away from third-party cookies and what it means for Salesforce users

    Pip Tip #23 – The gradual shift away from third-party cookies and what it means for Salesforce users

    The Gradual Shift Away from Third-Party Cookies and What It Means for Salesforce Users

    The digital landscape is evolving, and third-party cookies – long used for tracking and targeted advertising – are becoming less reliable.

    While some browsers blocked them years ago, others are now tightening restrictions, making it harder for businesses to track users across different sites.

    For Salesforce users, this shift highlights the growing importance of first-party data – the information businesses collect directly from customer interactions.

    Tools like Salesforce Customer Data Platform (CDP) help unify data across multiple touchpoints, allowing businesses to build a 360° customer view without relying on third-party tracking. AI-powered insights and segmentation will also play a key role in delivering personalised experiences in a privacy-first world.

    The key takeaway? Businesses should future-proof their marketing strategies by focusing on trust, transparency, and first-party data collection.

    Now is the time to review your data strategy, explore Salesforce CDP, and refine how you engage customers in a cookieless future.

  • Pip Tip #26 – Compress and extract zip files in apex

    Pip Tip #26 – Compress and extract zip files in apex

    Compress and Extract Zip Files in Apex

    Salesforce now offers a native Apex Zip library with the Compression namespace, making it easier than ever to compress and extract files in Apex.

    Key Features:

    • Create and extract Zip files natively in Apex.
    • Optimise compression with different methods and levels.
    • Extract specific files from a Zip archive without decompressing everything.

    How To Use It:

    Compress multiple attachments into a Zip file:

    Compression.ZipWriter writer = new Compression.

    ZipWriter();List contentDocumentIds = new List();// Add IDs of documents to be compressed to contentDocumentIdsfor ( ContentVersion cv : [SELECT PathOnClient, VersiondataFROM ContentVersionWHERE ContentDocumentId IN :contentDocumentIds]){writer.addEntry(cv.PathOnClient, cv.versiondata);}blob zipAttachment = writer.getArchive();

    Extract specific files from a Zip archive:Compression.

    ZipReader reader = new Compression.ZipReader(translationZip);

    ZipEntry frTranslation = reader.getEntry(‘translations/fr.json’);

    Blob frTranslationData = reader.extractEntry(frTranslation);Available in: All editions.

    Read more

  • Pip Tip #50 – Transform your app development

    Pip Tip #50 – Transform your app development

    Transform your app development

    Custom Metadata Types in Salesforce offer a transformative approach for app developers, enabling the seamless storage and management of application configurations.

    Unlike their counterpart, Custom Settings, Custom Metadata records stand out for their deployability, packageability, and upgradeability. This distinction is particularly beneficial in the context of managed package development.

    Furthermore, one standout feature of Custom Metadata is its ability to expose configuration directly to Admins, eliminating the need for code modifications. Thus, Admins can effortlessly customise app behaviour to align with specific business requirements by simply updating Custom Metadata used in the application.

    This flexibility allows developers to craft applications that are not only more dynamic, but also highly adaptable. Said adaptability is extremely powerful for enhancing an application’s utility and scalability.

  • Pip Tip #49 – Rescue your org from risks

    Pip Tip #49 – Rescue your org from risks

    Rescue your org from risks

    Did you know that every few years, OWASP makes a top 10 list of the top security issues in development?

    They most recently published a Top 10 web application security risks in 2021, which includes among other flaws broken access control, cryptographic failures, and injection.

    In 2023, they published a Top 10 API security list which includes broken object level authorisation, broken authentication, and broken property level authorisation as the top 3 security vulnerabilities in API development.

    Read more